What we do

For home care, retirement home and long-term-care organizations, Famli.net provides Connections iCRM, a community relationship management system, based on multi-media mobile communications. Connections engages seniors, their peers, families and care staff into an efficient support community to activate and maintain the self-management skills that turn your clients into partners in sales, retention and care delivery.
Engage Prospective Clients

Engage Prospective Clients

By introducing a prospective client to community communications and interest groups and matching them with compatible peer connections, even before the commencement of care, you can help the client and their loved ones through a difficult transition and avoid lost clients.

Let your Clients Support your Staff

Let your Clients Support your Staff

Connections helps you manage the day to day activities you provide to your current residents and decrease administration costs by keeping your residents informed about events, meals, and their personal schedules.


Empower Your Community

Empower Your Community

Knitting family into the communications of the community, so that they can engage in and support the interests and activities of their loved ones, enriches the whole community and builds lasting ties of client loyalty and reference contacts.

Communication Delivers Value

Building communication between seniors, peers, families, and staff delivers the things that they value most, as well as the things that benefit your business. Everyone wins in the engaged community enabled by Connections iCRM.
Senior

Seniors

Seniors often feel isolated and inadequate in the face of today’s technology. Using the advanced multimedia messaging that Connections makes easy is typically a proud and liberating step. It opens new vistas of independence and encourages participation in healthcare plans.

Peers

Peers

Surprisingly, helping a peer manage challenges is one of the most effective ways of engaging seniors to improve their own health management. Connections provides the communications tools that allow peer groups to contribute to each other’s engagement in their personal health regimen.

Family

Famliies

Families, who typically live in an intensive communication world, usually feel distressed and guilty that their parents are more and more difficult to engage on the other side of a technology divide. With Connections, family can help their parents (and staff) using their everyday communications style.

Staff

Staff

IT technologies can impose unfamiliar new burdens on staff, requiring training and changed habits. Connections allows staff to communicate with seniors and family using communications styles that are familiar, flexible and time-saving.

Our Story

Our Story

Connections comes from a very personal experience shared by our founding team. As our parents moved from independence to the need for more and more supportive care, the care they needed seemed inevitably coupled to isolation and loss of control. We have committed ourselves to building technology based on the best research that empowers seniors to participate and self-manage aspects of their care – and for care institutions to benefit from using those technologies.

Our Team

Our team brings together leaders with diverse and synergistic skills
Dr. Ron Baecker, Founder and Chair of the Advisory Board
Dr. Ron Baecker, Founder and Chair of the Advisory Board
founded the University of Toronto Technology for Aging Gracefully Lab. As a world recognized research leader he connects us to the best of the best in the field.
Dr. Anita Stern, President,
Dr. Anita Stern, President,
has deep relationships with our customers, having built and evaluated field service delivery programs in the industry for twenty years, including founding the Canadian Virtual Hospice.
Dr. Robert Arn, CTO,
Dr. Robert Arn, CTO,
is our technology innovation leader. He has founded two internet technology startups and built them to successful IPOs with international award-winning products.
Chieh Schen Teng, MSW, VP Business Development,
Chieh Schen Teng, MSW, VP Business Development,
has a rare global markets and regulatory perspective gained through two decades as a lawyer and banker engaged with social support enterprises in Asia.
Dr. Mike Wu, VP, Development,
Dr. Mike Wu, VP, Development,
combines 15 years of experience in mobile software development with his foundation research in collaborative technology for seniors.

Our Customers are More than Happy

Seniors, family and peers go far beyond liking what we deliver. They report life-changing experiences. Once started, our business partners want to roll out Connections across their operations.

You can activate better outcomes for your clients and your business